Resolving hanging Internet Explorer 7 on VDI XP Virtual Machines

 

PROBLEM:

VM clients with IE7 can have the problem where IE hangs on their VM’s and the only resolution is to end the process through Task Manager.

RESOLUTION:

The solution is to ensure that both the launchpad and Virtual Machine that the client is working on have the same version of Citrix Online Plugin. Tests show that a client who has Citrix Online Plugin 11.2 installed on both the launchpad and VM removes the problem. Software can be upgrade no problem and an uninstall/reinstall is not necessary.