| Reference | Description |
| AD | Active Directory |
| Apps | Applications |
| ASG | ASG Group |
| AV | Anti-Virus |
| BAU | Business As Usual |
| BOM | Bill of Materials |
| CPU | Central Processing Unit |
| CMPT | Component |
| Config | Configuration |
| CU | Cumulative Update |
| DFS | Distributed File System |
| DFS-N | DFS Namespace |
| DMZ | De-Militarised Zone |
| DNS | Domain Name Services |
| DP | Distribution Point |
| DR | Disaster Recovery |
| Gb | Gigabit |
| GB | GigaByte |
| Gbps | Gigabit per second |
| GC | Global Catalogue (server) |
| GHz | GigaHertz |
| GPO | Group Policy Object |
| HDD | Hard Drive |
| HP | Hewlett Packard |
| HTTP | Hyper Text Transfer Protocol |
| IIS | Internet Information Services |
| ILO | Integrated Lights Out |
| IP | Internet Protocol |
| ITIL | Information Technology Infrastructure Library |
| KB | KiloByte |
| LAN | Local Area Network |
| LDAP | Lightweight Directory Access Protocol |
| LTM | Logical Technology Model |
| Mb | Megabit |
| MB | MegaByte |
| Mbps | Megabit(s) per second |
| Med | Medium |
| MS | Microsoft |
| NIC | Network Interface Card |
| OU | Organisational Unit |
| OS | Operating System |
| OSD | Operating System Deployment |
| PC | Personal Computer |
| PDC | Primary Data Centre |
| PKI | Public Key Infrastructure |
| PM | Project Manager |
| PPTP | Point to Point Tunnelling Protocol |
| PTM | Physical Technology Model |
| PXE | Preboot Execution Environment |
| R2 | Release 2 |
| RACI | Responsible, Accountable, Consulted, Informed. |
| RAM | Random Access Memory |
| RDP | Remote Desktop Protocol |
| ROM | Rough Order of Magnitude |
| RPC | Remote Procedure Call |
| RPO | Recovery Point Objective |
| RTO | Recovery Time Objective |
| SAS | Serial Attached SCSI |
| SCCM | System Centre Configuration Manager |
| SCEP | Simple Certificate Enrolment Protocol |
| SCSI | Small Computer System Interface |
| SFF | Small Form Factor |
| SMB | Server Message Block |
| SOE | Standard Operating Environment |
| SQL | Refers to Microsoft SQL Server. |
| SSL | Secure Sockets Layer |
| TB | TeraByte |
| TBC | To Be Confirmed |
| UAT | User Acceptance Testing |
| USB | Universal Serial Bus |
| VLAN | Virtual LAN |
| VM | Virtual Machine |
| VMDK | Virtual Machine Disk |
| W | Watt |
| WAN | Wide Area Network |
| WID | Windows Integrated Database |
| WFM | Work Force Management |
| WSUS | Windows Server Update Services |
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